Terms of service

Introduction

Welcome to funkmypet. By accessing or using www.funkmypet.ro, you agree to these Terms & Conditions, as well as our Privacy Policy. If you do not agree, please do not use this website.


Use of the website

By using this website, you confirm that you are legally able to enter into binding agreements and that the information you provide is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account information and for all activity carried out under your account


Products

We do our best to display our products as accurately as possible. However, colours and appearance may vary slightly depending on your screen, device settings, and lighting conditions.

Because many of our products are handmade, slight variations may occur and are part of the character of the product.

We reserve the right to modify, discontinue, or limit the quantity of any product at any time.


Orders

Placing an order means you are making an offer to purchase a product from us.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order if necessary, including in cases of pricing errors, stock issues, or suspected fraud.

Once an order has been placed, cancellation may not always be possible.

Orders are intended for personal use only and not for resale.


Prices & payment

All prices shown on the website are listed in the applicable currency and may be changed at any time without prior notice.

Payment is made securely online by card.

Shipping costs, taxes, customs duties, or other additional charges may apply depending on the destination and will be shown at checkout where applicable.

You are responsible for providing accurate billing and payment information.


Shipping & delivery

We deliver across Europe through partner courier companies.

Estimated processing time is 7–10 business days, as each piece is handmade with care before shipping.

Once dispatched, delivery time may vary depending on your location, courier service, and seasonal delays. Delivery estimates are not guaranteed.

We are not responsible for delays caused by couriers, customs, weather conditions, or other circumstances beyond our control.

Risk of loss or damage passes to the customer once the order has been handed over to the courier.


Returns & exchanges

Returns are accepted only in accordance with our Returns Policy.

At this time, we do not offer exchanges. If you would like a different item or size, please return the original product and place a new order.

Personalised products cannot be returned unless they are faulty or incorrect.


Intellectual property

All content on this website — including text, images, graphics, logos, branding, and design — belongs to funkmypet. or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from this website without our prior written permission.


Third-party services

Our store is powered by Shopify, which enables us to provide our services and process orders.

We may also use third-party tools and services, such as payment processors, couriers, and analytics providers. We are not responsible for the content, policies, or practices of third-party websites or services.


Privacy

Your personal information is processed in accordance with our Privacy Policy.

By using our website, you acknowledge that certain data may also be processed by Shopify and other service providers involved in operating the store and fulfilling your order.


Prohibited use

You may use this website only for lawful purposes.

You may not use the website:

  • for fraudulent or unlawful activity

  • to infringe on our intellectual property rights

  • to upload malicious code or attempt to interfere with the site’s security or functionality

  • to misuse the website, scrape content, or use automated tools in an abusive manner

We reserve the right to suspend or terminate access to the website if these Terms are violated.


Limitation of liability

To the fullest extent permitted by law, funkmypet. is not liable for any indirect, incidental, or consequential damages arising from the use of this website or from the purchase or use of our products.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.


Changes to these Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page and will take effect from the date of publication.

Continued use of the website after such changes means you accept the updated Terms.


Governing law

These Terms & Conditions are governed by the laws of Romania.


Contact

If you have any questions about these Terms, you can contact us at:

Email: contact@funkmypet.ro
Address: Bld. Ferdinand, nr. 84